Privacy Policy

This Privacy Policy explains how Detail Emporium(“we”, “us”) handles the information you share with us through this website and when you contact us to enquire about or book a service. We operate an automotive detailing studio in Gurugram, Haryana, India.

Information we collect

• Enquiry details. When you submit the contact form we collect your name, phone number, car make and model, and your message. Providing a vehicle detail is optional.
• WhatsApp and phone. If you reach us via the WhatsApp or call links, your message and number are handled within those platforms under their own privacy terms.
• Technical data. Our hosting provider records standard server logs (such as IP address and browser type) for security and to keep the site running. We do not create accounts or store passwords.

How we use your information

• To respond to your enquiry and answer your questions.
• To prepare quotes and schedule and deliver the services you request.
• To keep records of bookings and provide after-care and warranty support.

We do not sell your personal information, and we do not use it for advertising to third parties.

Cookies and analytics

The site uses only the cookies needed for it to function. We may add privacy-respecting analytics (for example, aggregate visit counts) to understand how the site is used; this measures traffic in aggregate and is not used to identify you personally.

Service providers

We rely on a small number of trusted providers to run the site and handle enquiries, and they process data only on our behalf:

• Website hosting and delivery.
• Contact-form delivery, which forwards your message to our inbox.
• Content management for the pages and blog.
• An embedded map to help you find the studio.

Data retention

We keep enquiry and booking records only for as long as needed to serve you, meet warranty commitments and comply with our legal obligations, after which they are deleted or anonymised.

Your choices and rights

You may ask us to access, correct or delete the personal information you have shared with us. To make a request, or if you have any question about this policy, contact us using the details below and we will respond within a reasonable time.

Children

This site and our services are intended for adults; we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised, and any changes take effect once posted here.

Contact us

Detail Emporium
Plot No. 180, opposite Green Court, near DLF New Town Heights-90, Sector 90, Gurugram, Haryana 122505
Email: info@detailemporium.com
Phone: +91-9625709625